Privacy Policy
How we collect, use, and protect your information.
Last updated: July 24, 2026
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and business name when you fill out a contact form or book a consultation.
- Usage Data: Pages visited, time spent on site, browser type, device information, and referring URLs collected via analytics tools.
- Cookies: Small files stored on your device to improve your experience and remember your preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about your projects, updates, and support
- Improve our website, services, and user experience
- Send relevant service updates (you can opt out at any time)
- Comply with legal obligations
3. How We Protect Your Information
We implement appropriate security measures including SSL encryption, secure hosting, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may use third-party services that collect information on our behalf, including:
- Google Analytics — to understand website traffic and usage patterns
- Payment processors (Stripe / Square) — to process payments securely for e-commerce clients
- Cloud hosting providers — for reliable website hosting
These services have their own privacy policies governing how they use your data.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
6. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- File a complaint with the Privacy Commissioner of Canada
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymize your data.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: contact@maplemarkdigital.com
- Phone: (742) 247-0200